Pillar article · Discovery

Soundscape: designingan experience beyondnoise reduction.

Some quiet environments still feel uncomfortable. Some lively environments allow people to stay, converse and experience coherence. The difference lies in perceived sound experience.

Hospitality environment considered from a soundscape perspective
Soundscape considers the acoustic environment as perceived by people in context.

Sound is not only what is measured

Sound pressure levels and acoustic requirements matter in many contexts. Yet the experience also depends on the activity, expectations, moment, sound sources and human interpretation of the place.

This is where soundscape enters. ISO 12913-1 provides a definition and conceptual framework for soundscape studies, planning, design and management. It shifts the question from “how do we eliminate all sound?” to “what sound experience is appropriate in this context?”

What this changes in Hospitality

In a restaurant, the same sound level can be perceived differently depending on time of day, audience, service, brand proposition, music and ability to converse. There is no single formula: there is responsible contextual reading.

Relationship to Sound Performance

Sound Performance does not replace the technical soundscape concept or present itself as a standard. It uses this perspective as a bridge to organize listening, acoustics, volume and operations around the intended experience.

“Pleasant” is not universal and does not remove the need for technical evaluation, applicable requirements or attention to sensitive groups.

References

ISO 12913-1:2014 · WHO Environmental Noise Guidelines